Privacy & cookies policy
This privacy and cookies policy establishes the bases on which Big Wave Hanalei, S.L.U. (hereinafter, “Big Wave Hanalei”), domiciled in Calle Madrazo, 141, Bajo 2 ª, local Izquierdo, 08021, Barcelona, Spain, treats your personal data when it’s provided during your experience through the web page annarovira.com (hereinafter, “the site”).
Whenever using the website you provide or we require access to any information which by its nature will allow us to identify you, such as your full name, e-mail, addresses, billing or shipping, telephone number, national identity card or your identity document, type of device or debit or credit card number, etc. (hereinafter “Personal data”), either to navigate through the site, buy our products or make use of our services or features, will be under the application of this Privacy&Cookies policy, along with the Terms&Conditions and other documents referenced therein (together “Terms&Conditions”), you should review them at any time to check that you agree with them.
- DATA COLLECTION AND MAIN GOALS OF TREATMENT
Remember that before you start using any of our services or features, you should read this Privacy and Cookies policy, as well as the Terms&Conditions section. There (Terms&Conditions), you will see if there are any particular conditions for its use, or if your require a specific treatment for your personal data.
The fact of not providing certain information indicated as mandatory, can lead to the impossibility to manage your user registration or the use of certain features or services available within the site.
The user (you) hereby guarantees that the personal data provided is true and accurate and undertakes to notify any changes or modifications of them. In the event that you give us personal data of third parties, you are the responsible to inform them and you must have obtained the consent of them for the data you have provided us with the purposes indicated in the correspondent paragraphs of the present Privacy and Cookies policy. Any loss or damage caused to the Site or Web Manager or any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be solely responsibility of the user.
Big Wave Hanalei, as responsible, will treat your personal data for the following purposes:
1.1 Manage your registration as a user of the Web: the personal data that you provide will be processed to identify you as a user of the website and give access to its different features, products and services that are at your disposal as a user registered.
1.2. Development, enforcement and execution of the sales contract for the products or services you have purchased or any contract with us through the Site.
1.3 Contact you through email, phone calls, sending SMS or other media electronic equivalents, regarding updates or informative communications related features, products or contracted services, including security updates for the Site, whenever it is necessary or reasonable for its performance.
1.4 Take care of the applications or requests made through the customer service channels available on our website or studio.
- NEWSLETTER SUBSCRIPTION
In the case that you authorize the newsletter subscription of Big Wave Hanalei, we will provide you information about our products and services, through various means such as, among others, email, any other means of electronic communication equivalent, as SMS, or through phone calls.
Big Wave Hanalei newsletter subscription can lead to the use of your personal data to make available custom advertising related to our products and services via email, SMS, or other own electronic media or third party collaborators.
In order to improve the support we provide you, we inform you that the personal data relating to your purchases in our stores online and physical, tastes and preferences can be used for the purpose of analysis, profiling generation, marketing studies, quality surveys and improvement of interaction with our customers.
If you become a registered user, you can change your preferences in relation to the shipment of such commercial communications by sending us an email a: [email protected]
Also you will be able to unsubscribe your newlsetter subscription following the directions provided in each communication.
- DATA PROTECTION RIGHTS
The responsible for the treatment of your data is committed to respect the confidentiality of your personal data and to guarantee the exercise of your rights. At any time you may exercise your rights of access, rectification, cancellation and opposition by sending an email to [email protected] indicating the reason for your request.
If necessary, we can request copy of your ID, passport or other valid document that identifies you. In the event that you decide to exercise these rights and that as part of the personal data which you have provided us figures your e-mail we would appreciate that it is made in the above-mentioned communication specifically noting this fact, stating the email address on which you want to exercise your right of access, rectification, cancellation or opposition.
- OTHER NECESSARY USES OF YOUR PERSONAL DATA
To fulfil the purposes indicated in the present Privacy and Cookies policy, it is necessary that Big Wave Hanalei treats your personal data insofar that they are directly involved with each purpose.
Additionally, it may also be required to provide your personal data to third parties that provide us support services, such as financial institutions, suppliers of technological services, logistics, transport and delivery, attention to customer and/or analysis of the transactions carried out through the Site in order to give users guaranteed business operations, etc. To facilitating your personal data through this website, you authorize us to treat and share your information with these partners. Your permission, include these cases that for efficiency of the service, providers may be located in United States of America or other countries or territories outside the European economic area that do not provide a level of data protection comparable in their country or, where appropriate, to the European Union.
- INFORMATION ON COOKIES
Information about Cookies
What is a Cookie?
A Cookie is a small text file that a website stores on your PC, telephone or any other device, with information about your navigation on that website. Cookies are necessary to facilitate browsing and to make it more user-friendly, and they do not damage your computer.
While this Policy uses the general term “Cookies”, as they are the main method for storing information used by this website, the browser’s “Local Storage” space is also used for the same purposes as the Cookies. All the information included in this section is also applicable to this “Local Storage”.
What are Cookies used for on this website?
Cookies are an essential part of how our website works. The main purpose of our Cookies is to improve your browsing experience. For example, they are used to remember your preferences (language, country, etc.) while browsing and on future visits.
What are Cookies NOT used for on this website?
We do not store sensitive personal information, such as your address, your password, your credit or debit card data, etc. in the Cookies we use.
Who uses the information stored in Cookies?
The information stored in the Cookies from our website is used exclusively by us, except for those identified below as “third-party cookies”, which are used and managed by external entities to provide services requested by us to improve our services and the experience of the user when browsing our website. The main services for which these “third-party cookies” are used are to obtain access statistics and to guarantee the payment transactions that are carried out.
How can I avoid using Cookies on this website?
You may restrict, block or delete the Cookies from this website at any time by changing the configuration of your browser following the steps indicated below. While the settings are different in each browser, Cookies are normally configured in the “Preferences” or “Tools” menu. For further details on configuring Cookies in your browser, see the “Help” menu in the browser itself.
Which particular Cookies does this website use and for what purpose?
The chart below shows the Cookies, tags and other similar devices used by this website, together with information on the purpose, duration and management (proprietary and by third parties) of each one of them.
Technical and personalisation cookies: for identification and authentication, browsing, interface customisation, favourites…
These Cookies are used to identify the user during the session, prevent the user from repeating login processes on the website, speed up certain
procedures on the website, remember the selections made during the session or on subsequent visits, remember the pages that they already visited, etc
They are used to identify and authenticate the user. They also contain the technical data from the
user’s session such as, for example, waiting time for connection, session identifier, etc.
They are used to identify the http session of the user. They are common in all web applications to
identify user requests during a session.
They allow the user’s navigation status to be identified (start of the session, first page, first access,
scroll status, state of voting, etc.).
They store the session values chosen by the user, such as the store, language, currency, products,
They allow the user’s favourite selections to be remembered (stores, for example) as well as their
last selections (stores, products, cookies installation consent, etc.) in later web sessions.
They store information about the mini shopping basket, such as the identification details of the user
associated with the aforementioned basket.
They allow changes to be processed between secure (https) and non-secure (http) domains
Cookies for navigation analysis
These Cookies obtain generic information about the user’s access to the website (not to the content itself) in order to subsequently provide us with
aggregated information about these accesses for statistical purposes.
They are used to determine the origin of a user when arriving on a page on this website, for example, if they have arrived onto the product details page from a product grid, from the search browser or from an external website.
They allow monitoring the website by means of the Google Analytics tool, which is a service provided by Google to obtain user access information on the website. Some of the data saved are: number of times a user visits the website, dates of the first and last visit, duration of the visits, the page from where the user accessed the website, the search engine the user used to access the website or the link they clicked on, the place in the world from where the user accesses, etc. The configuration of these cookies is predetermined by the service offered by Google and the information generated by the cookie about the use of your website will be transmitted and stored by Google, Inc (a United States-based company). Therefore we suggest consulting the privacy page of Google Analytics, https://developers.google.com/analytics/devguides/collection/analyticsjs/cookieusage, to obtain further information on the cookies it uses and how to disable them. Please remember that we are not responsible for the content or the accuracy of third-party websites.
This information chart will be updated as quickly as possible as the services offered on this website change. However, the information chart may temporarily fail to include a cookie, tag or other similar device as a result of the update, though they will always be devices with identical purposes to those included in this chart.